PoolPrincess (“we”, “our”, “us”) values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://poolprincessinc.com and make purchases from our store.

  1. Information We Collect

Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing address.
  • Account Information: Username and password if you create an account.

Non-Personal Information:

  • Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, and page views.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process and fulfill your orders, manage payments, and provide customer support.
  • Communication: To communicate with you about your orders, respond to inquiries, and send updates about our products and services.
  • Personalization: To personalize your shopping experience and provide product recommendations based on your preferences and past purchases.
  • Marketing: To send promotional materials, newsletters, and other marketing communications that may be of interest to you. You can opt-out of these communications at any time.
  • Improvement: To improve our website, products, and services based on customer feedback and usage patterns.
  • Security: To protect our website and customers from fraud, unauthorized access, and other security issues.
  1. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, shipping, data analysis, email delivery, and marketing.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.
  • Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

  1. Your Rights

You have the right to:

  • Access and Update: Access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions required by law.
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.